Privacy Policy

Evernestle LLC takes your privacy and personal information security very seriously. We may collect and use your information during your use of our products and services. This Privacy Policy will help you understand how we collect, use, store, and protect your information.

I. Scope of Application
This Privacy Policy applies to all information processing activities involving your visits to our official website, store pages, or purchases of jewelry products.

II. Information We Collect

Basic Information: Such as name, contact number, email address, shipping address, etc., used for order processing and customer service.

Order and Transaction Information: Including purchased goods, order number, payment amount, transaction time, etc.

Device and Access Data: Such as IP address, browser type, access history, device information, etc., used to optimize user experience.

Communication Information: Your chat history with customer service, email exchanges, etc., used for after-sales support and service improvement.

III. Purpose of Information Use

We collect your information primarily for:

Processing orders, shipping, and after-sales service
Providing customer support and problem solving
Optimizing website functionality and shopping experience
Pushing you new product information and promotional activities (you can cancel at any time)
Complying with relevant laws and regulations

IV. Information Storage and Protection

We take reasonable technical and management measures (such as encryption, access control, etc.) to protect your information security.

Your personal information will only be retained for the period necessary to achieve the service purpose.

We will make every effort to prevent information from being accessed, disclosed, or tampered with without authorization.

V. Information Sharing and Disclosure

We will not sell your personal information to unrelated third parties, but may share it in the following circumstances:

Sharing necessary information with logistics companies or payment institutions to complete orders
Disclosure as required by laws, regulations, or government agencies
Necessary to protect your legitimate rights and interests

VI. Your Rights

You have the right to:

Inquire about, correct, or delete your personal information
Withdraw authorization or cancel your account
Refuse to receive marketing information

You can exercise the above rights by contacting us.

VII. Cookies and Similar Technologies

We may use cookies and similar technologies to enhance your browsing experience, such as remembering your preferences. You can manage or disable these in your browser settings.

VIII. Protection of Minors

We value the privacy of minors. Users under the age of 18 should use our services with the consent of their guardian.

IX. Policy Updates

We may update this Privacy Policy based on business development or legal requirements. Updates will take effect after being published on the platform.

X. Contact Us

If you have any questions or suggestions regarding this Privacy Policy, please contact us through the following methods:

📧 Email: eric@evernestle.shop /support@evernestle.shop

📞 Phone: (339) 309-6130